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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
CK,
I want to start by saying I do not do install water softeners, purification or Stenner systems for a living. I’m in the tech industry.
With that being said it was hard to fail after reading the instructions laid out by CK. He was able to walk me through the entire process and let me know what to do and what not to do.
The service provided by Ohio Pure Water was impeccable. You really do not see this level of service anywhere, any more - and it was a pleasant change.
In addition the prices of the products were great and CK was able to work with me to figure out what I needed and what I did not.
Testimonials
Charlie,
Ohio Pure Water’s customer service is prompt via email or phone. CK is very knowledgeable, helpful and patient.
He is willing to talk you through the installation process, but you need to have at least some basic plumbing knowledge (mine is pretty basic, e.g. I know what a copper pipe looks like).
CK set me up with a 48,000 grain unit for $400 LESS than what a local plumber was going to sell me a 32,000 grain unit. The new unit was delivered to the house via a freight truck with a lift gate and was all set up and ready to install.
Would I purchase from Ohio Pure Water again? Yes!
My recommendation is, get your water tested and send the results (water hardness in grains per gallon and total dissolved solids, TDS) to CK and he’ll set you up with the proper softener.
The softener has been working great… my whole family can notice the difference between the new softener compared to the old.
Thanks again...!
Testimonials
CK,
I am handy with some things but plumbing is not one of them.
Thanks to your terrific installation instructions, I was able to replace my softener myself and save hundreds of dollars.
Thank you,
Testimonials
Hi there,
I just wanted to let you know everything seems to be normal again.
Thank you for all your help during the install process.
Testimonials
From the website, ordering, shipping, receiving and installation, the Fleck 5600SXT was problem free and easy to install.
The price is right for the unit as I had received a quote from the local Culligan dealership for a unit that was over $2,100 which was outside my budget for soft water.
The product I ordered is doing everything I expect taking my water from 272 ppm to 0.
Included is a shot of my installation which took a few hours to complete and all instructions were easy to follow.
Thanks for everything!
