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Hello team,
I just wanted to take a minute to let you know how happy we are with our new water softener.

Charlie, you were very helpful on the phone call helping me with the set up and final adjustments. Talked me through everything and took the time to educate me on my system.

Jean, you got me started over the phone on what system I needed according to my water readings. Took my payment and coordinated the delivery, everything was smooth, no surprises.

Both of you are very helpful and knowledgeable and so pleasant to work with.I will recommend any of my family and friends to call you guys for their water system needs for sure.
Thanks so much....!! 

- Don

Thanks for the fast shipment!

I got everything friday afternoon and had it installed saturday afternoon. No problems. I followed the very helpful install instructions from your website.

Here are a couple of pictures (as the install instructions pdf suggests).

I’m not sure if you can tell by the pics but I was replacing an older Fleck 5600 installation that had been put in by a local plumber with plastic pipe and I kind of prefer copper whenever I can.

So, I went copper from the bypass valve to a right angle and then used those ‘sharkbite’ connectors to connect between the copper pipe and the plastic pipe. (besides the fewer copper connections I have to make the less chance of a leak).

Thanks,
Happy Customer…!

- D. Madden

CK,

I am handy with some things but plumbing is not one of them.

Thanks to your terrific installation instructions, I was able to replace my softener myself and save hundreds of dollars.

Thank you,

- Mike T.