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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
Thanks for your help everyone, installation is complete!
I attached a picture as well!
Testimonials
Greetings Jean,
Here are pictures of the RO system we have in our aquatic suite.
Our facility is currently under construction so please ignore the AC unit connection beside the RO system.
Thank you....!
Testimonials
Charlie,
Ohio Pure Water’s customer service is prompt via email or phone. CK is very knowledgeable, helpful and patient.
He is willing to talk you through the installation process, but you need to have at least some basic plumbing knowledge (mine is pretty basic, e.g. I know what a copper pipe looks like).
CK set me up with a 48,000 grain unit for $400 LESS than what a local plumber was going to sell me a 32,000 grain unit. The new unit was delivered to the house via a freight truck with a lift gate and was all set up and ready to install.
Would I purchase from Ohio Pure Water again? Yes!
My recommendation is, get your water tested and send the results (water hardness in grains per gallon and total dissolved solids, TDS) to CK and he’ll set you up with the proper softener.
The softener has been working great… my whole family can notice the difference between the new softener compared to the old.
Thanks again...!
Testimonials
We were truly amazed at the service Ohio Pure has given us.
Quality service, quality products. They certainly went out of their way.
Only one call was needed. The response was immediate, and they went through the valve programming with us by phone.
This made it very simple for us to program, for the systems to be operational.
Testimonials
