Shop With Us!
We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
Thank you for all your advice, I heeded 80% of it and applied the other 20% as foundational knowledge and as practicality allowed. I purchased the Morton Pure you recommended, and thanks again for taking care of the ResUp kit. I've included a picture of your nice product in our 100 year old ugly basement.
Testimonials
Hello team,
I just wanted to take a minute to let you know how happy we are with our new water softener.
Charlie, you were very helpful on the phone call helping me with the set up and final adjustments. Talked me through everything and took the time to educate me on my system.
Jean, you got me started over the phone on what system I needed according to my water readings. Took my payment and coordinated the delivery, everything was smooth, no surprises.
Both of you are very helpful and knowledgeable and so pleasant to work with.I will recommend any of my family and friends to call you guys for their water system needs for sure.
Thanks so much....!!
Testimonials
Charlie –
Attached are pictures of the installed unit. Thank you for all your help!
My experience with Ohio Pure Water was outstanding! Charlie and Jean handled my order professionally and the equipment arrived in great condition in a timely manner. They also followed up with an email containing some helpful additions to the installation manuals.
During the installation, they quickly answered a couple of questions over the phone so the installation went perfectly. Once installed, Charlie called and walked me through the programming and start up. Although I could have used the provided manuals, having someone so familiar with the process made the startup seamless.
Lastly, their knowledge of and experience with water treatment and softening was impressive. I would highly recommend Ohio Pure Water to anyone seeking help with water treatment needs.
Warmest Regards
Testimonials
Charlie:
Thanks for the quick reply and the file on the 5600.
I really want to thank both you and Jean for the help with multiple systems since mid-2000 when we moved back to Ohio.
All the systems have worked well.
Your quality of product, attention to detail, and customer service has been appreciated.
It has been a pleasure working with both of you.
Thank you so much...!
Testimonials
Charlie,
Just wanted to say thanks for all of the help.
Your customer service is top notch and your prices are great!
Best regards,
Testimonials
CK,
I installed the system last weekend and instantly solved the water problem that we had been “dealing with” for several years.
I wanted to let you know that after extensive internet research and quotes from three local water purification companies your service, product & communication were the best.
All of the local companies wanted to sell me a softener, chlorine injection system, air injection, holding tanks or combinations of each. No one even mentioned a Filox system, and quotes ranged from $1800 to $6000.
So, that said, I ended up saving a grand, on the low side, buying from your company & installing myself.
The install took about 3 hours, setting the system up, plumbing the main lines, installing a trap in the main sewer line and plumbing the drain. Fairly simple & only about $170 in parts.
Thanks again and here’s a picture if you’d like to post on your site.
Regards,
