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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
Hi Charlie!
Just want to let you know that your instructions were extremely helpful. It’s almost like you’re here walking me through it lol.
Once again, thank you to you and Jean for your exceptional customer service and personal touch that you add to our customer experience with Ohio Pure. Always a five star experience.
Sincerely
Testimonials
Charlie –
Attached are pictures of the installed unit. Thank you for all your help!
My experience with Ohio Pure Water was outstanding! Charlie and Jean handled my order professionally and the equipment arrived in great condition in a timely manner. They also followed up with an email containing some helpful additions to the installation manuals.
During the installation, they quickly answered a couple of questions over the phone so the installation went perfectly. Once installed, Charlie called and walked me through the programming and start up. Although I could have used the provided manuals, having someone so familiar with the process made the startup seamless.
Lastly, their knowledge of and experience with water treatment and softening was impressive. I would highly recommend Ohio Pure Water to anyone seeking help with water treatment needs.
Warmest Regards
Testimonials
Charlie,
Just wanted to say thanks for all of the help.
Your customer service is top notch and your prices are great!
Best regards,
Testimonials
CK,
I recently completed the installation of my new Fleck 9100SXT water softener along with whole-house filtration (3X 20″ big blue filters).
I could not be happier with the products that I was sold or the service that was provided.
Through the entire order process Charlie was patient and helpful in deciding which equipment would be right for my situation.
When I decided that one of the components I had purchased wasn’t needed, OPWC returned it without any hassles. Highly recommend, would and will do business with again if the need ever arises.
Although given the equipment I bought I am hoping I never need to deal with my water softener again.
