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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

How Can We Help?

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

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JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

More Info...

MAY, 2024

Testimonials

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CK,

I am handy with some things but plumbing is not one of them.

Thanks to your terrific installation instructions, I was able to replace my softener myself and save hundreds of dollars.

Thank you,

- Mike T.

Testimonials

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Hi, Everything is working just fine and I’m attaching a picture to show you how it’s set up here.

Thank you for your service and support!

Best Regards,

- J. Lewis

Testimonials

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Dear Charles and Jean,

Finally I am able to get the photo of our system on the computer.

I’m still not sure how to use this photo system. Thank you so much for your patience and assistance.

We are really happy with our water now. It has never been this good in the 39 years we have lived in this house.

- L. and E. Leffel

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I wanted to thank Charley and the Ohio Pure Water team for remarkable customer service. I have an older residential model valve that required a new drain assembly.

Charley identified the valve, the necessary parts, and stayed in contact with me from order placement to delivery. Charley went so far as to contact me with installation tips.

I have dealt with many vendors in my career. Charley and the Ohio Pure Water team have far exceeded any vendor customer service I have ever experienced.

Thank you.

Testimonials

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CK,

Thanks for the download. I’ve now connected with you, Jean and Dave.

I ordered the softener with Dave on Wednesday and it was on my porch Thursday not too shabby.

All appears in order and plumber will install tomorrow.

I will look forward to recommending Ohio Pure to anyone in need of your products.

The experience, unlike many, was beyond expectations.

Warm regards,

- D. Pierce

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- Henry