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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
CK,
I am handy with some things but plumbing is not one of them.
Thanks to your terrific installation instructions, I was able to replace my softener myself and save hundreds of dollars.
Thank you,
Testimonials
Charlie –
Attached are pictures of the installed unit. Thank you for all your help!
My experience with Ohio Pure Water was outstanding! Charlie and Jean handled my order professionally and the equipment arrived in great condition in a timely manner. They also followed up with an email containing some helpful additions to the installation manuals.
During the installation, they quickly answered a couple of questions over the phone so the installation went perfectly. Once installed, Charlie called and walked me through the programming and start up. Although I could have used the provided manuals, having someone so familiar with the process made the startup seamless.
Lastly, their knowledge of and experience with water treatment and softening was impressive. I would highly recommend Ohio Pure Water to anyone seeking help with water treatment needs.
Warmest Regards
Testimonials
We were truly amazed at the service Ohio Pure has given us.
Quality service, quality products. They certainly went out of their way.
Only one call was needed. The response was immediate, and they went through the valve programming with us by phone.
This made it very simple for us to program, for the systems to be operational.
Testimonials
Thanks for the fast shipment!
I got everything friday afternoon and had it installed saturday afternoon. No problems. I followed the very helpful install instructions from your website.
Here are a couple of pictures (as the install instructions pdf suggests).
I’m not sure if you can tell by the pics but I was replacing an older Fleck 5600 installation that had been put in by a local plumber with plastic pipe and I kind of prefer copper whenever I can.
So, I went copper from the bypass valve to a right angle and then used those ‘sharkbite’ connectors to connect between the copper pipe and the plastic pipe. (besides the fewer copper connections I have to make the less chance of a leak).
Thanks,
Happy Customer…!
