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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

How Can We Help?

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

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JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

More Info...

MAY, 2024

Testimonials

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CK,

I want to start by saying I do not do install water softeners, purification or Stenner systems for a living. I’m in the tech industry.

With that being said it was hard to fail after reading the instructions laid out by CK. He was able to walk me through the entire process and let me know what to do and what not to do.

The service provided by Ohio Pure Water was impeccable. You really do not see this level of service anywhere, any more - and it was a pleasant change.

In addition the prices of the products were great and CK was able to work with me to figure out what I needed and what I did not.

- R. Demariano

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Hi Charlie, Jean, and Ohio Pure Water Company,

We just our system installed which entailed the whole house water filter and softener.

Jean was super helpful in placing the order and ensuring the proper units/valves were built. Charlie was amazing with his patience fielding all of our questions and stepping us through the programming.

We will be ordering another unit for our other house.

Looking forward to talking with all of you again, and Merry Christmas!”

- A. Chiu

Testimonials

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Charlie,

Thanks so much for helping me with the selection of an iron filter and the installation help.

The system seems to be working well.

- Eric

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I just wanted to take a few minutes to say thank you for your repeated help when I install your water softeners.

After each installation I always call and talk to Charlie to properly program the softener correctly.

Each and every time Charlie walks me through the programming and makes sure I am in good shape before we hang up.

I just installed the fifth softener I have purchased from you and will continue to offer your products.

Once again I just thank you for your help.

- M. Cox

Testimonials

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Many thanks CK.

Water quality has already improved even after 2 days.

Have a wonderful Thanksgiving and a Merry Christmas.

Photo of the new system attached.

- E. Kman

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I spoke with Jean today while determining my water softener needs and she was AMAZING. She was friendly, professional, and knowledgeable.

I was impressed that she called me back when she said she would, and that she had done independent research between our conversations so she’d have even more information for me, and I feel very confident that I’m going with the right softener.

I have been shopping around at various online water softener companies, and have spoken to several customer service representatives at other places, and I can assure you that it was Jean’s service that earned Ohio Pure Water this sale.

- Jennifer D