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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

How Can We Help?

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

More Info...

JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

More Info...

MAY, 2024

Testimonials

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CK,

I finally got my water softener installed, and I’m very happy with it!

The directions were great and easy to follow. I have included a pic of the install.

Thanks!

- C. Hawk

Beige and White Water Softener next to water heater

Testimonials

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I wanted to thank Charley and the Ohio Pure Water team for remarkable customer service. I have an older residential model valve that required a new drain assembly.

Charley identified the valve, the necessary parts, and stayed in contact with me from order placement to delivery. Charley went so far as to contact me with installation tips.

I have dealt with many vendors in my career. Charley and the Ohio Pure Water team have far exceeded any vendor customer service I have ever experienced.

Thank you.

Testimonials

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I just wanted to take a few minutes to say thank you for your repeated help when I install your water softeners.

After each installation I always call and talk to Charlie to properly program the softener correctly.

Each and every time Charlie walks me through the programming and makes sure I am in good shape before we hang up.

I just installed the fifth softener I have purchased from you and will continue to offer your products.

Once again I just thank you for your help.

- M. Cox

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Big thanks to Ohio Pure Water Comp. and CK.

Our home was in need of a new water system, when our old system no longer functioned. Contacted OPWC and dealt with their experienced sales person CK. CK listened to our needs and made the necessary recommendations to solve our well water issues.

During installation CK took time to walked us through the entire programming processed, making the process so simple.

We now have a new water system for our home and can’t be happier. Thanks CK.

Regards,

- J. Kramer

Testimonials

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Many thanks CK.

Water quality has already improved even after 2 days.

Have a wonderful Thanksgiving and a Merry Christmas.

Photo of the new system attached.

- E. Kman

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Charlie –
Attached are pictures of the installed unit. Thank you for all your help!

My experience with Ohio Pure Water was outstanding! Charlie and Jean handled my order professionally and the equipment arrived in great condition in a timely manner. They also followed up with an email containing some helpful additions to the installation manuals.

During the installation, they quickly answered a couple of questions over the phone so the installation went perfectly. Once installed, Charlie called and walked me through the programming and start up. Although I could have used the provided manuals, having someone so familiar with the process made the startup seamless.

Lastly, their knowledge of and experience with water treatment and softening was impressive. I would highly recommend Ohio Pure Water to anyone seeking help with water treatment needs.

Warmest Regards

- M. Orth