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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

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JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

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MAY, 2024

Testimonials

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CK, got the system installed and working this weekend.

I’ve attached a picture. Works Great!

Thank you!

- D. Grein

Testimonials

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Hi Charlie!

Just want to let you know that your instructions were extremely helpful. It’s almost like you’re here walking me through it lol.

Once again, thank you to you and Jean for your exceptional customer service and personal touch that you add to our customer experience with Ohio Pure. Always a five star experience.

Sincerely

- P. Ballaro

Testimonials

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Charlie,

Thanks for the good equipment and advice.

My new water system is in place and functioning well. Even with no chlorine addition the sediment filter is able to remove odors. And the water pressure drop is minimal.

So for the first time in years we can open multiple faucets and still get great water pressure.

My wife says the time to wash clothes has been cut in half!

Kind regards,

- D. Starcevich

Testimonials

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Charlie,

I received the replacement UV bulb yesterday that you sent based on the fact that the first one was broken when the container was opened.

Unfortunately, I had opened the first container several months after I ordered it and never opened it when it arrived to check to see if it was OK.

So, despite the fact that you were under no obligation to replace it, I want you to know that I really appreciate you doing this.

The new bulb arrived intact and I will get it installed right away.

I also want you to know that for all future business I will return to Ohio Pure Water Co given the high level of service you provide to customers like me.

Thank you for replacing that bulb, and rest assured that all future shipments will be checked right away upon arrival.

- Paul

Testimonials

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Thank you for all your advice, I heeded 80% of it and applied the other 20% as foundational knowledge and as practicality allowed. I purchased the Morton Pure you recommended, and thanks again for taking care of the ResUp kit. I've included a picture of your nice product in our 100 year old ugly basement.

- P. Schuman

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Charlie,

Just want to let you know that I finally got around to finishing the installation of our new Fleck 2510SXT based 32,000 grain water softener system.

I’m very happy with it. The 2510 valve seems very well built, and the SXT controller makes it a snap to program and to see what is going on with the system. A major upgrade from our old system.

I’m planning on adding a surge arrestor to the electrical outlet before the summer thunderstorm season hits.

I’ve also attached a picture of the installation.

Thanks again for the great deal and for promptly answering my questions!

Take Care...!

- J. Fangmeier