Shop With Us!

Ohio Pure Water Inventory Collage - click here to shop

We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

How Can We Help?

View All

Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

More Info...

JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

More Info...

MAY, 2024

Testimonials

View All Testimonials

Thanks for your help everyone, installation is complete!

I attached a picture as well!

- G. Martin

Testimonials

View All Testimonials

Dear Charlie,

I just wanted to thank you for all your help in getting my water softener back up and running.

In this day and age where customer service is more like customer dis-service, it is refreshing to deal with a company that takes an interest in making sure that the customer is treated well.

Your efforts are recognized, and I am wanted to acknowledge you and your company for your efforts.

Thanks again for all you did.

Best Regards,

- J.P. Fastow

Testimonials

View All Testimonials

Hi Charlie, Jean, and Ohio Pure Water Company,

We just our system installed which entailed the whole house water filter and softener.

Jean was super helpful in placing the order and ensuring the proper units/valves were built. Charlie was amazing with his patience fielding all of our questions and stepping us through the programming.

We will be ordering another unit for our other house.

Looking forward to talking with all of you again, and Merry Christmas!”

- A. Chiu

Testimonials

View All Testimonials

I was able to cut the 1.05” adapter down to fit the larger riser tube.

Everything works great! Here’s the final system.

Thanks for your help!

- M. Lane

Testimonials

View All Testimonials

Charlie,

I received the replacement UV bulb yesterday that you sent based on the fact that the first one was broken when the container was opened.

Unfortunately, I had opened the first container several months after I ordered it and never opened it when it arrived to check to see if it was OK.

So, despite the fact that you were under no obligation to replace it, I want you to know that I really appreciate you doing this.

The new bulb arrived intact and I will get it installed right away.

I also want you to know that for all future business I will return to Ohio Pure Water Co given the high level of service you provide to customers like me.

Thank you for replacing that bulb, and rest assured that all future shipments will be checked right away upon arrival.

- Paul

Testimonials

View All Testimonials

Ohio Pure Water has been absolutely the best!

From sales, where they answered all of my questions (quite patiently, I might add, as I am a novice when it comes to water softeners), to assistance after I ran into problems (of my own making) during installation.

Charlie Moore actually called me back on his day off to help.

He was so patient, thorough and knowledgeable, and I can’t thank him enough.

Most sincerely,

- Laura