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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

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JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

More Info...

MAY, 2024

Testimonials

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Charlie,

I received the replacement UV bulb yesterday that you sent based on the fact that the first one was broken when the container was opened.

Unfortunately, I had opened the first container several months after I ordered it and never opened it when it arrived to check to see if it was OK.

So, despite the fact that you were under no obligation to replace it, I want you to know that I really appreciate you doing this.

The new bulb arrived intact and I will get it installed right away.

I also want you to know that for all future business I will return to Ohio Pure Water Co given the high level of service you provide to customers like me.

Thank you for replacing that bulb, and rest assured that all future shipments will be checked right away upon arrival.

- Paul

Testimonials

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Many thanks CK.

Water quality has already improved even after 2 days.

Have a wonderful Thanksgiving and a Merry Christmas.

Photo of the new system attached.

- E. Kman

Testimonials

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Hi Charlie, Jean, and Ohio Pure Water Company,

We just our system installed which entailed the whole house water filter and softener.

Jean was super helpful in placing the order and ensuring the proper units/valves were built. Charlie was amazing with his patience fielding all of our questions and stepping us through the programming.

We will be ordering another unit for our other house.

Looking forward to talking with all of you again, and Merry Christmas!”

- A. Chiu

Testimonials

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From the website, ordering, shipping, receiving and installation, the Fleck 5600SXT was problem free and easy to install.

The price is right for the unit as I had received a quote from the local Culligan dealership for a unit that was over $2,100 which was outside my budget for soft water.

The product I ordered is doing everything I expect taking my water from 272 ppm to 0.

Included is a shot of my installation which took a few hours to complete and all instructions were easy to follow.

Thanks for everything!

- Curt

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CK,

Thanks for the download. I’ve now connected with you, Jean and Dave.

I ordered the softener with Dave on Wednesday and it was on my porch Thursday not too shabby.

All appears in order and plumber will install tomorrow.

I will look forward to recommending Ohio Pure to anyone in need of your products.

The experience, unlike many, was beyond expectations.

Warm regards,

- D. Pierce

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Hi Charlie,

I have attached some pictures of my set up below. I want to thank you again for the great service you have provided me. I am in sales so I know good service when I see it.

From the time I reached out about purchasing the unit up to today with you helping me dial the unit in properly, I have received service that is second to none.

I really appreciate it. If anyone asks me where to buy a water softner, there is only 1 answer, call CK at Ohio Pure Water.

Thank You

- Marc