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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

How Can We Help?

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

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JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

More Info...

MAY, 2024

Testimonials

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Hi Charlie!

Just want to let you know that your instructions were extremely helpful. It’s almost like you’re here walking me through it lol.

Once again, thank you to you and Jean for your exceptional customer service and personal touch that you add to our customer experience with Ohio Pure. Always a five star experience.

Sincerely

- P. Ballaro

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Ohio Pure Water,

Loving my new softener. Also I seem to recall somewhere an email saying send us pictures of your install.

So, here’s mine.

Thanks....!

- M. Mitchell

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Charlie,

I received the replacement UV bulb yesterday that you sent based on the fact that the first one was broken when the container was opened.

Unfortunately, I had opened the first container several months after I ordered it and never opened it when it arrived to check to see if it was OK.

So, despite the fact that you were under no obligation to replace it, I want you to know that I really appreciate you doing this.

The new bulb arrived intact and I will get it installed right away.

I also want you to know that for all future business I will return to Ohio Pure Water Co given the high level of service you provide to customers like me.

Thank you for replacing that bulb, and rest assured that all future shipments will be checked right away upon arrival.

- Paul

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Hi there,

I just wanted to let you know everything seems to be normal again.

Thank you for all your help during the install process.

- G. Carson

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Greetings Jean,

Here are pictures of the RO system we have in our aquatic suite.

Our facility is currently under construction so please ignore the AC unit connection beside the RO system.

Thank you....!

- B. Kenaga

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You are the best Jean!

Thank you for the great service you folks give us. I appreciate you going out of your way to get us what we need.

I honor a business, and employees like yourself, that make those businesses so very successful.

Thank you for keeping us updated on our order.

It is truly a pleasure doing business with you and the company that you represent.

Ohio Water is blessed to have you!

Thank you so much!

- B. Schweigert