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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

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JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

More Info...

MAY, 2024

Testimonials

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Jean,
Thank you so much for your help. Cleaning the injectors did fix the suction problem. There were quite a bit of black particles in the injector and also the screen inside the injector cover.

I was able to go through an entire regeneration cycle and then adjust the time to fill the brine tank to 13″. (I had to reduce the time by 3 minutes.).

Thanks again, and I will be sure to use Ohio Pure Water Co for future service and parts and will be sure to recommend you to friends and family.

- R. Verhaalen

Testimonials

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Big thanks to Ohio Pure Water Comp. and CK.

Our home was in need of a new water system, when our old system no longer functioned. Contacted OPWC and dealt with their experienced sales person CK. CK listened to our needs and made the necessary recommendations to solve our well water issues.

During installation CK took time to walked us through the entire programming processed, making the process so simple.

We now have a new water system for our home and can’t be happier. Thanks CK.

Regards,

- J. Kramer

Testimonials

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CK,

I recently completed the installation of my new Fleck 9100SXT water softener along with whole-house filtration (3X 20″ big blue filters).

I could not be happier with the products that I was sold or the service that was provided.

Through the entire order process Charlie was patient and helpful in deciding which equipment would be right for my situation.

When I decided that one of the components I had purchased wasn’t needed, OPWC returned it without any hassles. Highly recommend, would and will do business with again if the need ever arises.

Although given the equipment I bought I am hoping I never need to deal with my water softener again.

- Mr. Spaulding

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Hi Mr. Moore,

Thanks for all your help to decide which system to be used and typical usage in Thailand.

I am very happy with the water softener system and it works great. My problem with hard water is finally solved . Water hardness went down from 29 gpg to 0 (Zero).

I could not find a reliable company in Thailand and more over they had no idea what they were selling. Regeneration of a water softener with salt, Huh ????, Brine tank ???, automated regeneration ??

When discovering this "no knowledge" in the region I live in Thailand, I found your great website with comprehensive information that made it more clear to me how water softeners work and also how to install. And your pricing is OK!

Again, thanks for all and I will recommend your company when expats are looking for a water softener on the various related websites for expats in Thailand.

I hope you get many more orders from Thailand.

Best regards,

- W. de Viser

Testimonials

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Charlie,

Thanks so much for helping me with the selection of an iron filter and the installation help.

The system seems to be working well.

- Eric

Testimonials

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Hello team,
I just wanted to take a minute to let you know how happy we are with our new water softener.

Charlie, you were very helpful on the phone call helping me with the set up and final adjustments. Talked me through everything and took the time to educate me on my system.

Jean, you got me started over the phone on what system I needed according to my water readings. Took my payment and coordinated the delivery, everything was smooth, no surprises.

Both of you are very helpful and knowledgeable and so pleasant to work with.I will recommend any of my family and friends to call you guys for their water system needs for sure.
Thanks so much....!!

- Don