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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!
We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!
How Can We Help?
Frequently Asked Questions
Personal Water Evaluation Form
Water Softeners
Can I install a water softener myself?
Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...
Testimonials
Thank you for all your advice, I heeded 80% of it and applied the other 20% as foundational knowledge and as practicality allowed. I purchased the Morton Pure you recommended, and thanks again for taking care of the ResUp kit. I've included a picture of your nice product in our 100 year old ugly basement.
Testimonials
Hi CK,
All done! Water tested soft.
Thanks for your help.
Testimonials
CK,
I want to start by saying I do not do install water softeners, purification or Stenner systems for a living. I’m in the tech industry.
With that being said it was hard to fail after reading the instructions laid out by CK. He was able to walk me through the entire process and let me know what to do and what not to do.
The service provided by Ohio Pure Water was impeccable. You really do not see this level of service anywhere, any more - and it was a pleasant change.
In addition the prices of the products were great and CK was able to work with me to figure out what I needed and what I did not.
Testimonials
CK,
I installed the system last weekend and instantly solved the water problem that we had been “dealing with” for several years.
I wanted to let you know that after extensive internet research and quotes from three local water purification companies your service, product & communication were the best.
All of the local companies wanted to sell me a softener, chlorine injection system, air injection, holding tanks or combinations of each. No one even mentioned a Filox system, and quotes ranged from $1800 to $6000.
So, that said, I ended up saving a grand, on the low side, buying from your company & installing myself.
The install took about 3 hours, setting the system up, plumbing the main lines, installing a trap in the main sewer line and plumbing the drain. Fairly simple & only about $170 in parts.
Thanks again and here’s a picture if you’d like to post on your site.
Regards,
Testimonials
CK,
I finally got my water softener installed, and I’m very happy with it!
The directions were great and easy to follow. I have included a pic of the install.
Thanks!
Testimonials
Charlie,
Ohio Pure Water’s customer service is prompt via email or phone. CK is very knowledgeable, helpful and patient.
He is willing to talk you through the installation process, but you need to have at least some basic plumbing knowledge (mine is pretty basic, e.g. I know what a copper pipe looks like).
CK set me up with a 48,000 grain unit for $400 LESS than what a local plumber was going to sell me a 32,000 grain unit. The new unit was delivered to the house via a freight truck with a lift gate and was all set up and ready to install.
Would I purchase from Ohio Pure Water again? Yes!
My recommendation is, get your water tested and send the results (water hardness in grains per gallon and total dissolved solids, TDS) to CK and he’ll set you up with the proper softener.
The softener has been working great… my whole family can notice the difference between the new softener compared to the old.
Thanks again...!
