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CK,
Our filter arrived yesterday afternoon. I did the install this morning. Only took about an hour.

Enclosed are photos of my install. It was just a matter of disconnecting the old unit at the bypass valve and reconnecting the new unit as the control heads are mechanically the same.

Thanks again for your great service and help.

- D Norris

David,

Here is a photo of the installation.

Unfortunately I had to rip out all of the PVC where it came into the garage and replace with CPVC to comply with San Antonio code (never saw the requirement in the plumbing code on the city website).

Thanks for a great system.

I’m trying to get my neighbor and another friend to install a softener now so you might be seeing a couple more orders from San Antonio soon.

Thanks again,

- Sam

Charlie,
Ohio Pure Water’s customer service is prompt via email or phone. CK is very knowledgeable, helpful and patient.

He is willing to talk you through the installation process, but you need to have at least some basic plumbing knowledge (mine is pretty basic, e.g. I know what a copper pipe looks like). 

CK set me up with a 48,000 grain unit for $400 LESS than what a local plumber was going to sell me a 32,000 grain unit.  The new unit was delivered to the house via a freight truck with a lift gate and was all set up and ready to install. 

Would I purchase from Ohio Pure Water again?  Yes! 

My recommendation is, get your water tested and send the results (water hardness in grains per gallon and total dissolved solids, TDS) to CK and he’ll set you up with the proper softener.
 
The softener has been working great… my whole family can notice the difference between the new softener compared to the old.

Thanks again...!

- D. Bruns

Charlie was very nice and patient with helping set up my carbon and water softener.

He was very knowledgeable so if you had any questions, he did not hesitate to answer them.

I highly recommend using Ohiopurewaterco as this is my second purchase with them, and they did not disappoint.

- D. Tran

Mr. Moore,

Here’s a testimonial and picture for your website.

I heard about how good your company and products were from a couple different internet forums. I had quotes for similar installations at two to four times what I paid. I like the electronic Fleck valve to see the water usage and the next regeneration cycle.

You helped me choose the perfect water softener for my family’s situation. As you can see in the picture, I installed it only on the hot water due to the location of our main and ease of installation. Our dishes are sparkling bright out of the dishwasher.

We notice the difference even in warm water (mixed) situations.

We liked it so much that I also installed a hose bib for washing our cars and the hot and cold water inlets for washing our clothes.

We can feel the difference. Our water hardness went from 21+ to 0 as verified with water hardness test strips.

Thanks again for all of your help.

- N. Abyad