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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

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JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

More Info...

MAY, 2024

Testimonials

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Charlie,

Thanks for the good equipment and advice.

My new water system is in place and functioning well. Even with no chlorine addition the sediment filter is able to remove odors. And the water pressure drop is minimal.

So for the first time in years we can open multiple faucets and still get great water pressure.

My wife says the time to wash clothes has been cut in half!

Kind regards,

- D. Starcevich

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Thanks for your help everyone, installation is complete!

I attached a picture as well!

- G. Martin

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Jean,

Just wanted you to know how appreciative we are for all your help. Our well water is great again and clothes are clean.

It is so nice to have people in this world that will take their time to make sure we have everything we need.

Tell everyone that we said thank you. JOB WELL DONE.

I thank you so much.

- C. Blake

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Hello team,
I just wanted to take a minute to let you know how happy we are with our new water softener.

Charlie, you were very helpful on the phone call helping me with the set up and final adjustments. Talked me through everything and took the time to educate me on my system.

Jean, you got me started over the phone on what system I needed according to my water readings. Took my payment and coordinated the delivery, everything was smooth, no surprises.

Both of you are very helpful and knowledgeable and so pleasant to work with.I will recommend any of my family and friends to call you guys for their water system needs for sure.
Thanks so much....!!

- Don

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CK,

I finally got my water softener installed, and I’m very happy with it!

The directions were great and easy to follow. I have included a pic of the install.

Thanks!

- C. Hawk

Beige and White Water Softener next to water heater

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I spoke with Jean today while determining my water softener needs and she was AMAZING. She was friendly, professional, and knowledgeable.

I was impressed that she called me back when she said she would, and that she had done independent research between our conversations so she’d have even more information for me, and I feel very confident that I’m going with the right softener.

I have been shopping around at various online water softener companies, and have spoken to several customer service representatives at other places, and I can assure you that it was Jean’s service that earned Ohio Pure Water this sale.

- Jennifer D