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We pride ourselves on the goal of getting to know our customers, understanding their water quality issues, and recommending a personalized solution. Customer support has always been our specialty!

We are a family-owned business and as many of you know, CK and Jean along with our knowledgeable team of associates are always there to help!

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Frequently Asked Questions

JUN 6, 2024

How to Remove and Replace Resin/Media from an Old Unit

More Info...

JUN, 2024

Personal Water Evaluation Form

JUN 4, 2024

Personal Water Evaluation Form

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JUN, 2024

Water Softeners

MAY 15, 2024

Can I install a water softener myself?

Absolutely! Hard water can be a real menace to your home and health. The good news is that installing a water softener is an effective solution that will elimin...

More Info...

MAY, 2024

Testimonials

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I just wanted to take a few minutes to say thank you for your repeated help when I install your water softeners.

After each installation I always call and talk to Charlie to properly program the softener correctly.

Each and every time Charlie walks me through the programming and makes sure I am in good shape before we hang up.

I just installed the fifth softener I have purchased from you and will continue to offer your products.

Once again I just thank you for your help.

- M. Cox

Testimonials

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Thanks for your help everyone, installation is complete!

I attached a picture as well!

- G. Martin

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From the website, ordering, shipping, receiving and installation, the Fleck 5600SXT was problem free and easy to install.

The price is right for the unit as I had received a quote from the local Culligan dealership for a unit that was over $2,100 which was outside my budget for soft water.

The product I ordered is doing everything I expect taking my water from 272 ppm to 0.

Included is a shot of my installation which took a few hours to complete and all instructions were easy to follow.

Thanks for everything!

- Curt

Testimonials

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Hi there,

I just wanted to let you know everything seems to be normal again.

Thank you for all your help during the install process.

- G. Carson

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Charlie,

I received the replacement UV bulb yesterday that you sent based on the fact that the first one was broken when the container was opened.

Unfortunately, I had opened the first container several months after I ordered it and never opened it when it arrived to check to see if it was OK.

So, despite the fact that you were under no obligation to replace it, I want you to know that I really appreciate you doing this.

The new bulb arrived intact and I will get it installed right away.

I also want you to know that for all future business I will return to Ohio Pure Water Co given the high level of service you provide to customers like me.

Thank you for replacing that bulb, and rest assured that all future shipments will be checked right away upon arrival.

- Paul

Testimonials

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Thank you CK.

Here is the picture of the filter and softener.

- M. Shah